FAQ

Q What is your MOQ?

A
Usually our MOQ is 500 pcs,but we accept small quantity for your trail order.
Q Can I get free samples?

A
We charge for our samples.But the sample cost will be returned to your after the large order.
Q How long is the sample leading time?

A
2-3 days for existing random samples and 10-15 days for sample with customized design after all approval.
Q Can you accept OEM?

A
Yes,we can.Custom design is available.
Q Do you have design patent?

A
Yes.Our all products are R&D by ourselves and applied for patent.
Q How long is the production lead time?

A
You may quote for the detailed turn around on different orders.
Q What is your payment term?

A Usually,we request T/T in advance,balance to be paid before shipment,or 100% irrevocable confirmed L/C payable at sight.
Q How do you make our business long-term and good relationship?

A
We are a factory which can keep competitive price and the quickly feedback for you.

For the quality,we have a complete quality system for incoming materials,process inspection,finished product inspection.

We respect every customers as our friend,and we sincerely do business and make friends with them.
Q How long is the warranty?

A Product warranty period is one year,In one year,we will provide free after-sales service,specific terms refer to the user manual.

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Tel: +86 158 958 22115
Email: info@chexiaomi.net